Popular Services
Microsoft Teams is a centralised hub for communication and collaboration within a team, department or student group, allowing you to share content and access other apps.
Request a new generic email address to be used for a department, club, committee, or another purpose.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
Assistance with software installations on NCU-owned devices, in learnings spaces, labs, and conference rooms.
Your North Central credentials are used for accessing university computers, email, services, and networks. Use this service to report issues with your account or to request changes for an existing North Central University employee, student worker, or to request changes to a current employee's network access due to a change of department or responsibilities.
Do not use this form to request new accounts.
Request a Colleague or Salesforce access for an employee.
Change an employees Colleague or Salesforce permissions: security persona assignment, Self-Service access, and budget line access.
IT provides kiosk, phones, and laptops to qualifying university events.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
Request a university-owned device such as a computer, monitor, or desk phone for new employees and positions. This could be a purchase request, a quote request, or a general technology request for a new employee hire.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
North Central University offers wired and wireless connectivity to employees, students, and guests. If you have issues, please report issues via this service request.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
Canvas (Courses) is North Central University's learning management system. Courses is used for the creation, managing and delivering learning content as well as communication with students and tracking their performance.
IT provides North Central University employees and students assistance with software troubleshooting.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer. Typically NCU include the P: drive and N: drive.
IT is responsible for moving technology between spaces. If you need to move technology between spaces, please request assistance via this service.
The Housekeeping Department provides custodial and janitorial services for the university. These services include tasks such as general cleaning, vacuuming, carpet cleaning, disinfection, and trash/recycling removal.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and you get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, submit a request.
Firewalls protect the university network. Sometimes, firewall and routing configuration changes are needed to allow certain services/software to work properly. Use this service to request changes to these systems.
Final examinations must be taken at designated times, except in the case of a life-threatening family emergency with documentation or a critical illness documented by a physician/health care professional. Other extreme instances may be given. If a schedule adjustment is necessary, please complete this form no later than two weeks prior to the first exam scheduled.
TeamDynamix (TDX) is the IT Service Management (ITSM) platform that IT uses to publish its services, house its knowledge base, and to handle incidents and requests. TDX also provides other capabilities that IT uses internally. Across the university, TDX is known as the IT service site.