My Recently Visited Services
The IT Service Desk is a part of Information Technology. We are located on the second floor of Miller Hall, room 226. The service desk offers a full-service center that will address the technology support needs of all North Central employees and students in one convenient location.
This form is to be submitted by a faculty member when a student has exceeded skips in a class.
The university provides paid parental leave for eligible employees related to the birth, adoption, or gestational surrogacy of children under the age of 18. Use this form to request leave or to contact HR for more information.
Need to purchase software? Interested in exploring a potential purchase? NCU centralizes software procurement through IT. Use this service to request IT to either research or quote a software purchase.
The Housekeeping Department provides custodial and janitorial services for the university. These services include tasks such as general cleaning, vacuuming, carpet cleaning, disinfection, and trash/recycling removal.
Virtuous is an integrated, cloud-based CRM for the NCU advancement office. It assists with various aspects of the university needs, from managing donors and fundraising, as well as marketing and outreach.
Panopto is a video management platform utilized by North Central University to create, upload, manage, and share video and audio files.
Skyline (skyline.northcentral.edu) is the university's user experience portal. Skyline functions as the central hub to access university news and services.
Engage IT for assistance in selecting and obtaining a quote for computers, peripherals, or other information technology equipment.
Single sign-on (SSO) allows user to log in once in order to gain access to all systems without being prompted to log in again at each of those systems. The University is using a product called SAML to provide this SSO functionality.
If you suspect a potential security issue involving any private information—whether the information is on a computer, on paper, on the web, etc.—immediately report the details to IT.
IT provides kiosk, phones, and laptops to qualifying university events.
Request a new generic email address to be used for a department, club, committee, or another purpose.
If you notice that file on a network drive is missing or if you accidentally delete on a network drive, IT may be able to restore the file. At this time, file restoration is limited to network drives. IT cannot restore files that were saved to your NCU-owned device.
A network drive is disk space on a server for individual or group use which functions as an additional hard drive on your on-campus computer. Typically NCU include the P: drive and N: drive.
IT is responsible for moving technology between spaces. If you need to move technology between spaces, please request assistance via this service.
MAC Address registration for wireless connections is only available for media and other devices (smart, game consoles, etc.) All wired device require device registration.
G Suite is a set of cloud-based tools developed by Google. G Suite includes services like Gmail, Drive, Docs, Sheets, and more.
Salesforce is the university's customer relationship management system. Salesforce powers university Admissions, Student Success Hub, Marketing, Athletics and many other university services.
In Colleague, a record can only be viewed by one person at a time. If you are trying to view a record and you get an error indicating that it's locked, first try contacting the person specified who has the record open. If you are unable to resolve the issue yourself, submit a request.
All printing-related issues from physical copier/printer issues (jams, noises etc.) or issues with network print queues.
The university provides employees with desktop phones and provides support in troubleshooting phone issues. As you or your department needs to move or add phones/fax machines or make changes to the way your devices are configured, IT will take care of your request. This includes requesting changes to display names, line buttons, setup-related items or phone due to a new hire, office relocation, or other requests.